1. Information We Collect
To provide you with the best experience, we may collect:
- Personal Data: Name, contact details (email, phone), date of birth (for age-restricted services), and payment information.
- Health Information: Allergies, injuries, medical conditions, or pregnancy (relevant to treatments).
- Preferences: Service history, feedback, or special requests.
- Automated Data: Cookies or IP address (if you use our website or Wi-Fi).
2. How We Use Your Information
- To book and personalize your treatments.
- To ensure your safety (e.g., allergies or contraindications for massages).
- To process payments and send appointment reminders.
- To improve our services (anonymous feedback analysis).
- Never for third-party marketing without your consent.
3. Data Sharing & Storage
- Staff Access: Only authorized team members handling bookings or treatments.
- Third Parties: Payment processors (Stripe, PayPal) or legal requirements (e.g., tax compliance).
- Security: Encrypted digital records and locked physical files.
4. Your Rights
You may request:
- Access to your stored data.
- Corrections or deletion of your data (unless required by law).
- Opt-out of marketing communications.
- Contact us to exercise these rights.
5. Policy Changes
We’ll notify you of updates via email or our website.